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HCamp__001 Author

Level 1

4 points

Cannot complete purchases

I use the apple cards to pay for the games I play. Currently I have a balance of , yet I cannot make a purchase using my ipad.

iPad Air 2 Wi-Fi

Posted on Apr 9, 2021 1:01 PM

Top-ranking reply

Limnos

Level 10

418,819 points

Posted on Apr 9, 2021 1:30 PM

Do you see a "Your purchase could not be completed" message"?

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing

The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005

If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

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Cannot complete purchases

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