Static noise when iPhone 12 connected to Lightning to Aux adapter

When I try listen to music in my car and I plug my aux and lightning adapter into my phone, for some reason as soon as I try play a song or any audio for that matter, all I hear is static. I have been using this aux cable and lightning to aux adapter for a while and never had any issues. If I don’t try and play any audio though, I no longer hear the static noise. It is the strangest thing, but I need my music when I drive, any suggestions? :(

Posted on Apr 9, 2021 1:32 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2021 1:44 PM

Hello Sofia1488,


We would like to see how we can help you with your connection to your car. Are you able to test the issue with a different cable and adapter, or with a different device connected to the cable and adapter? That will help us isolate the issue further. If you play audio from a different app, does the issue persist? Restart the iPhone and let us know your results: Restart your iPhone


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 11, 2021 1:44 PM in response to Sofia1488

Hello Sofia1488,


We would like to see how we can help you with your connection to your car. Are you able to test the issue with a different cable and adapter, or with a different device connected to the cable and adapter? That will help us isolate the issue further. If you play audio from a different app, does the issue persist? Restart the iPhone and let us know your results: Restart your iPhone


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Static noise when iPhone 12 connected to Lightning to Aux adapter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.