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The App Store is not allowing me to sign in with my Apple ID

I just signed in to my iCloud account when I try to use the App Store the Username and password doesn’t work help me

iPhone SE, iOS 14

Posted on Apr 9, 2021 6:26 PM

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6 replies

Apr 9, 2021 6:56 PM in response to Albertlewis78

See the Apple Support article(s) below.


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

Apr 10, 2021 12:54 PM in response to Albertlewis78

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



The App Store is not allowing me to sign in with my Apple ID

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