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jtriggs Author

Level 1

4 points

Album won't play 2 songs

I downloaded an entire album, except for one song I had previously bought, using the 'complete your purchase of this album' button in order to get 2 songs I wanted but had to buy the entire album to get.

BUT...every time I try to play either one of them I get a box telling me to authorize my (windows 10) computer but when I do I get a message telling saying this computer is already authorized and has been reauthorized. And I keep getting that cycle EVERY time I try to play either of the songs.

I CAN play all the songs on my iPad...just not on my PC.

Windows, Windows 10

Posted on Apr 9, 2021 6:56 PM

Top-ranking reply

Niel

Level 10

732,455 points

Posted on Apr 9, 2021 7:01 PM

Delete and redownload the songs which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.

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Album won't play 2 songs

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