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I just purchased a new iPhone and was told on the website that I could send in my old one using provided packaging and postage materials within 14 days. However, none of these materials came with my order.


When can I expect to receive the returns materials/ instructions?

iPhone 6s, iOS 14

Posted on Apr 10, 2021 1:24 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2021 4:37 AM

Use your free support package to contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support

or install the Apple Support app

1 reply

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