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I’m trying to use Fitness + on my iPad but I’m unable to access hiit, yoga, or strength workouts. If I try to start one I get the message “unable to access fitness + content at this time.” I’ve tried installing the latest update, hard reset, and deleting and reinstalling the app. I’m able to load other types of workouts.
The workouts load on my iPhone without a problem.
Many thanks
Corin
iPad 2, iOS 9
Hi Corin,
Welcome to Apple Support Communities! We appreciate you reaching out for help with Fitness+ on your iPad. Let's get to the bottom of this behavior together.
To start, please let us know more about what's going on. Have you had a chance to restart your iPad since noticing this behavior? If not, let's do so now. Here's a guide with the steps for a standard restart:
Restart your iPad - Apple Support
We also recommend restarting your Apple Watch:
How to restart your Apple Watch - Apple Support
As well as your iPhone:
Restart your iPhone - Apple Support
If you find that the issue persists after restarting your devices, ensure that all devices are fully updated. Here are guides with the instructions to update:
Update your iPhone, iPad, or iPod touch - Apple Support
Update your Apple Watch - Apple Support
We're here for you if you've got any questions!
Have a great day.
Hello,
I did restart. I actually spoke with someone at Apple support this morning who said it was a problem with the program that the engineers were able to fix. It’s working now.
thanks for your help,
Corin
Hi corin274,
That's great! Glad to hear you were able to get this resolved. Thanks for keeping us updated.
Take care!
‘Unable to Access Fitness + Content at this Time’
