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Level 1

4 points

I want to cancel my YouTube subscription

I have tried to cancel my subscription but got email that said they were not able to locate my account based on email address.

thank you!

[Email Edited by Moderator]

Posted on Apr 10, 2021 10:43 AM

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Community+ 2024

Level 10

200,483 points

Posted on Apr 10, 2021 11:24 AM

If you subscribed via the App on an Apple device and were using the Apple ID you use now, see here to cancel it: link-> How to cancel a subscription from Apple - Apple Support

If you subscribed directly on the website, or an app on a non Apple device, then you will need to work with YouTube directly to cancel it.

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