When adding my Spectrum email address to Apple's Mail (new account) on an older iMac, I get the following error message: Unable to verify account name or password.
I've triple-check all the information/settings in regards to Spectrum for Apple's Mail program with 3-different Spectrum representatives. They all said Apple needs to look into this.
Now what?
iMac 27″, macOS 10.13
In order to rule this out being an Apple issue, please try a NVRAM reset (Reset NVRAM or PRAM on your Mac - Apple Support).
If it still doesn't work, create a test user account and test:
Cheers,
Jack
In order to rule this out being an Apple issue, please try a NVRAM reset (Reset NVRAM or PRAM on your Mac - Apple Support).
If it still doesn't work, create a test user account and test:
Cheers,
Jack
Go to the Apple Menu (top left) > About This Mac, and please let us know your Mac year and current macOS version.
Cheers,
Jack
Hey there,
This is Spectrum's article: Adding Spectrum Email to the Mail App on Your Mac.
Here is Apple's article: Add an email account to Mail on your Mac - Apple Support.
Cheers,
Jack
NVRAM reset.
Created new admin test account. Still no-go in trying to add Spectrum email account.
On the bright side, I think the NVRAM reset knocked a few cobwebs out of the system. Seems a bit...snappier. :)
Appreciate the quick reply!
Alas, those two pages aren't helping to resolve the situation.
Cheers!
mid-2011 (27")
ver 10.13.6
I’m really starting to think this is a Spectrum issue, even though they’ve denied it.
Yeah...I'm clueless.
The error message "Unable to verify account name or password." really smells like something isn't quite right on their end.
Dunno.
Thanks for your time!
Unable to connect Spectrum email with Apple's Mail program.
