Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"TENET" does not want to download to my iPad...?

I purchased TENET. I can play it on my ipad via streaming. But I cannot download it to the iPad.

I’ve tried signing out and back in to my account. No change.

All my other movies I purchased download just fine.


TENET does show up in my purchased collection. I just don’t have the option to download it.


See screenshots.





I’ve tried this from both the TV app and from the iTunes store app. No difference.

in TV app the download icon is there. But when I tap it nothing happens.

in iTunes store, the poster does not load and no dowload button...


I assume there is an issue with this title...?

Please fix this? Thanks.

-F


Posted on Apr 11, 2021 6:35 AM

Reply
Question marked as Best reply

Posted on Apr 11, 2021 6:44 AM

Use the https://reportaproblem.apple.com/ site to raise a concern with the purchase.


tt2

3 replies

"TENET" does not want to download to my iPad...?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.