You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do you get rid of this pop-up message? “7624037320547353757” wants access to control “Safari”. Allowing control will provide access to documents and data in “Safari”, and to perform actions within that app.

This pop-up keeps popping up every few seconds:“7624037320547353757” wants access to control “Safari”. Allowing control will provide access to documents and data in “Safari”, and to perform actions within that app.


I've been clicking "Don't Allow" because it looks suspicious. How can I resolve this? Thanks!





MacBook Air 13″, macOS 11.2

Posted on Apr 11, 2021 10:20 AM

Reply
1 reply

Apr 11, 2021 10:50 AM in response to jenniferseattle

   1. Remove adware installed on your Mac..


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions


      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

How do you get rid of this pop-up message? “7624037320547353757” wants access to control “Safari”. Allowing control will provide access to documents and data in “Safari”, and to perform actions within that app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.