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forgotten screen time passcode

how do i change my forgotten screen time passcode on an iphone 6 with iOS 12.4 ? i would like to reset the phone but i can’t because i’ve forgotten my screen time passcode

iPhone 6, iOS 11

Posted on Apr 11, 2021 12:58 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2021 1:40 PM

Because you are running a system previous to iOS 13.4 read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.


This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.


On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354


If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169

1 reply
Question marked as Top-ranking reply

Apr 11, 2021 1:40 PM in response to tashastokes_

Because you are running a system previous to iOS 13.4 read this Apple Support document about what to do "If you forgot the passcode on your iPhone, or your iPhone is disabled". Click here then select your device type if necessary --> http://support.apple.com/HT204306 - Also has links for what to do for an iPad or an iPod touch.


This will erase the device. You can restore your device from a backup but the backup has to date from before you set the forgotten passcode or it too will be restored.


On the remote contingency you are asked for your Apple ID and password AND you have forgotten those:


If you forgot your Apple ID, click here --> https://support.apple.com/HT201354


If you forgot your Apple ID password, click here --> https://support.apple.com/HT201487


To jump directly to the site to help you recover forgotten account information, click here -->- http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password - https://support.apple.com/HT204071


If you still need help:

- Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169

forgotten screen time passcode

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