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I am trying to sign out my Apple ID to enable me give away my iPhone 5 but anytime I try to I get a message telling me that; verification Error. The iPhone cannot connect to the server. I have tried several times but still.

I am trying to sign out my Apple ID to enable me give away my iPhone 5 but anytime I try to I get a message telling me that; verification Error. The iPhone cannot connect to the server. I have tried several times but still.


I can’t tell if it’s because I used the same Apple ID to sign on iPhone 5 and iPhone 7

Posted on Apr 11, 2021 2:25 PM

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Question marked as Best reply

Posted on Apr 11, 2021 2:34 PM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      


If you are giving the phone to someone else, so the steps in the article blow.


Selling/Giving Away Device.      

1 reply
Question marked as Best reply

Apr 11, 2021 2:34 PM in response to Fabonsie

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      


If you are giving the phone to someone else, so the steps in the article blow.


Selling/Giving Away Device.      

I am trying to sign out my Apple ID to enable me give away my iPhone 5 but anytime I try to I get a message telling me that; verification Error. The iPhone cannot connect to the server. I have tried several times but still.

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