Gmail app is greyed out.

I can't open gmail. When I open mail app on iphone se 2020, gmail is in parenthesis and greyed out

iPhone SE, iOS 14

Posted on Apr 11, 2021 4:42 PM

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Question marked as Top-ranking reply

Posted on Apr 12, 2021 3:18 PM

Hey chicotheman,


We understand you cannot open your Gmail app. We can help with that.


To get started, check for updates on your iPhone and in the App Store for the Gmail app. If you have any updates available, please install them and test further.


If the app is greyed out, it might also be offloaded to save space, if you see a download icon as well, go ahead and tap on it to redownload the app and then you should be able to open it again once it's reinstalled successfully.


If all else fails, delete the app and redownload it from your purchase history using these steps: Redownload apps and games from Apple


We hope this information helps out.


Take care!

2 replies
Question marked as Top-ranking reply

Apr 12, 2021 3:18 PM in response to chicotheman

Hey chicotheman,


We understand you cannot open your Gmail app. We can help with that.


To get started, check for updates on your iPhone and in the App Store for the Gmail app. If you have any updates available, please install them and test further.


If the app is greyed out, it might also be offloaded to save space, if you see a download icon as well, go ahead and tap on it to redownload the app and then you should be able to open it again once it's reinstalled successfully.


If all else fails, delete the app and redownload it from your purchase history using these steps: Redownload apps and games from Apple


We hope this information helps out.


Take care!

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Gmail app is greyed out.

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