my notes have disappeared from my iphone
when i go into my email account and click on the outlook one it doesn't have a 'notes' button to activate
my notes have overnight disappeared
please help me
iPhone 7 Plus
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
when i go into my email account and click on the outlook one it doesn't have a 'notes' button to activate
my notes have overnight disappeared
please help me
iPhone 7 Plus
Hi Nivvy3211,
We'd like to help provide some guidance for your Notes, and help you find the best direction for solution. Without being able to toggle your notes on, we suggest to verify and ensure that your Outlook account is properly configured. Here's a link with detailed steps by Microsoft: Set up an Outlook account on the iOS Mail app. We hope this guidance is helpful.
Thank you for using Apple Support Communities.
Hi Nivvy3211,
We'd like to help provide some guidance for your Notes, and help you find the best direction for solution. Without being able to toggle your notes on, we suggest to verify and ensure that your Outlook account is properly configured. Here's a link with detailed steps by Microsoft: Set up an Outlook account on the iOS Mail app. We hope this guidance is helpful.
Thank you for using Apple Support Communities.
Thank you so very very much!!! I have information in my notes I valued. I have no idea how they disappeared.
What now though....? Do I now delete that 'exchange' mail account? Is it safe or can anyone access it?
Really appreciate getting them back. :)
Hi Nivvy3211,
If you log into their website, you should be able to verify that your content is still available and viewable if this is stored with Outlook. Deleting the account and setting it up via the instructions we shared, should help provide a solution and sync your content back over. You will want to check their site to verify you can view content there first. If you have any issues with the guidance we shared, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.
my notes have disappeared from my iphone