You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

High Sierra to Big Sur upgrade

Trying to upgrade my MacBook Pro from High Sierra to Big Sur. Have an early 2015 MacBook Pro (Retina) 10.13.6 which Apple says is eligible. About this Mac shows I have 40.98 GB available and only needs 35GB for the upgrade. Yet, when I go to upgrade it says not enough memory. Any thoughts on why?

MacBook Pro 13″, macOS 10.13

Posted on Apr 12, 2021 2:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2021 3:10 PM

Disregard! I just saw on Apple website that early MacBook Pro (Retina) early 2015 is not eligible!

1 reply

High Sierra to Big Sur upgrade

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.