Newsroom Update
Updates to the Home experience elevate entertainment and bring more convenience. Learn more >
Updates to the Home experience elevate entertainment and bring more convenience. Learn more >
Before there was HBOGO, I had HBONOW. I signed up for HBOMAX through my HBO NOW account. My Apple TV does not recognize my HBOMAX account.. I have a HBO MAX app inside my Apple TV program, but it won't let me sign on. What do I do?
Open the HBO Max app on your Apple TV device and sign in with your HBO account, if you subscribed through HBO directly. If you subscribed in-app on an Apple device, with billing through Apple, then the HBO Max app would recognize you subscription directly, based on your Apple ID account.
HBO would need a separate HBO Max app; the Apple TV app will need to link to that.
The HBO Max app requires an Apple TV box of 4th generation or later.
Open the HBO Max app on your Apple TV device and sign in with your HBO account, if you subscribed through HBO directly. If you subscribed in-app on an Apple device, with billing through Apple, then the HBO Max app would recognize you subscription directly, based on your Apple ID account.
HBO would need a separate HBO Max app; the Apple TV app will need to link to that.
The HBO Max app requires an Apple TV box of 4th generation or later.
Apple TV wont recognize my HBO MAX account
