Apple TV wont recognize my HBO MAX account

Before there was HBOGO, I had HBONOW. I signed up for HBOMAX through my HBO NOW account. My Apple TV does not recognize my HBOMAX account.. I have a HBO MAX app inside my Apple TV program, but it won't let me sign on. What do I do?

Posted on Apr 12, 2021 7:49 PM

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1 reply

Apr 13, 2021 7:34 AM in response to Rodmon

Open the HBO Max app on your Apple TV device and sign in with your HBO account, if you subscribed through HBO directly. If you subscribed in-app on an Apple device, with billing through Apple, then the HBO Max app would recognize you subscription directly, based on your Apple ID account.

HBO would need a separate HBO Max app; the Apple TV app will need to link to that.

The HBO Max app requires an Apple TV box of 4th generation or later.

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Apple TV wont recognize my HBO MAX account

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