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How to activate a new iPhone when old one is broken?

how to activate a new phone when old one is broken



[Re-Titled by Moderator]


Posted on Apr 12, 2021 8:13 PM

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Question marked as Best reply

Posted on Apr 13, 2021 2:27 PM

Hi pnkdds,


Thank you for posting in the Apple Support Communities. We understand you are having some problems activating your new iPhone.


"You need to connect to a Wi-Fi network, a cellular network, or iTunes to activate and continue setting up your device.

Tap the Wi-Fi network that you want to use or select a different option. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your SIM card first.


Get help if you can't connect to Wi-Fi or if you can't activate your iPhone."


You'll find additional steps here: Set up your iPhone, iPad, or iPod touch


You'll follow these steps, If you can't activate your iPhone


Also, if you are attempting to sign in using your Apple ID, you'll learn your options for obtaining a verification code, here: Get a verification code and sign in with two-factor authentication


Cheers!

1 reply
Question marked as Best reply

Apr 13, 2021 2:27 PM in response to pnkdds

Hi pnkdds,


Thank you for posting in the Apple Support Communities. We understand you are having some problems activating your new iPhone.


"You need to connect to a Wi-Fi network, a cellular network, or iTunes to activate and continue setting up your device.

Tap the Wi-Fi network that you want to use or select a different option. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your SIM card first.


Get help if you can't connect to Wi-Fi or if you can't activate your iPhone."


You'll find additional steps here: Set up your iPhone, iPad, or iPod touch


You'll follow these steps, If you can't activate your iPhone


Also, if you are attempting to sign in using your Apple ID, you'll learn your options for obtaining a verification code, here: Get a verification code and sign in with two-factor authentication


Cheers!

How to activate a new iPhone when old one is broken?

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