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Level 1

4 points

Can’t Shut down frozen white phone

My iPhone 10 screen was frozen now stuck on a white screen, nothing is working, I tried to force shut down my iPhone won’t even work, please help

iPhone XR

Posted on Apr 13, 2021 3:09 AM

Best reply

ProustGiulio

Level 10

208,037 points

Posted on Apr 13, 2021 3:33 AM

If you already tried (to no avail) a "forced" restart of your iPhone, using the correct gestures provided in this support page:--> Force restart iPhone – Apple Support

make an appointment at an Apple Store or Authorized Service Provider and have your iPhone inspected.

Regards

Giulio

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Can’t Shut down frozen white phone

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