Apple Music

Hi my Apple Music account says that it has expired but on my back account says that payment was made on 12th for 14.99 when I only have the personal plan for 9.99 why is overcharging me and why does it say that my

Posted on Apr 13, 2021 3:45 PM

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SUBSCRIPTION BILLING PROBLEM!!1!1 none of my subscriptions are actually expired! i don’t owe anything. this problem came outta nowhere. i just got an email that says my apple music subscription is expired even though as you all can see it’s gonna expire in october 2020 meaning i got at least 7 more months of subscription. wouldn’t let me update my billing info as well declining all my cards. i don’t get what’s going on. pls help me!!1!1!
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1 reply

javaliga

Level 10

120,173 points

Apr 13, 2021 8:04 PM in response to ramnses

For billing inquires and refund requests, use this link:

Subscriptions and Billing - Official Apple Support

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