Keyboard and trackpad are not working

I have an early 2015 Macbook Pro Retina 13 and for the past week the keyboard and trackpad won’t work i have to restart the laptop multiple time so they start working again.

i’m using an external keyboard and mouse to finish my work

MacBook Pro 13″, macOS 11.2

Posted on Apr 13, 2021 4:56 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2021 5:09 PM

Most likely the Trackpad Flex Cable has failed which is very common on the 2015 MBPro. That would be the first thing to replace as it is the least expensive part. Your laptop is still supported by Apple so you can have an Apple Store or an Apple Authorized Service Provider replace the cable.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Keyboard and trackpad are not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.