Kernel Panic

istmn wrote:

I have a Macbook Pro 13" with Big Sur 11.2.3 before that I had Catalina, since 2 weeks I get a kernel panic every time after sleep mode, I reinstalled MacOS before and could boot in safe mode. Could somebody help me make sense of the report I posted below?

<report.log>

Unplug all non-essential peripherals to test.

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.

Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.

If your Mac spontaneously restarts or displays a ... - Apple Support

https://support.apple.com/en-us/HT200553

Boot into Internet Recovery (Option Command R) and from the dropdown menu: Utilities>  Disk Utility> run the First Aid on your Macintosh HD (and the "Macintosh HD-Data" volume as well if Catalina/Big Sur) If errors are found and repaired, run again until no errors reported.

Disk Utility>View>Show All Devices The best sequence is —

• Volume level

• Container level

• Parent drive

Recovery: https://support.apple.com/en-us/HT204904

istmn wrote:

Thank you for replying,

I reset my computer completely as if just out of the store, but before that i did run disk utility and used first aid. I also performed a hardware test and there were no issues found, this problem always happens after my mac wakes up from sleep.

I am a little unclear you exact Mac— see if you qualify for the Service Program

MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

Colors: Silver, space gray

Model Identifier: MacBookPro14,1

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

https://support.apple.com/13-inch-macbook-pro-solid-state-drive-service

You can try—

Sleep/wake issue you can try from >System Preferences>Energy Saver

new macOS >System Preferences>Battery

 turn off Power Nap—both on Battery & on Power Adapter

https://support.apple.com/guide/mac-help/set-sleep-and-wake-settings-mchle41a6ccd/11.0/mac/11.0

https://support.apple.com/guide/mac-help/what-is-power-nap-mh40773/11.0/mac/11.0

istmn wrote:

I am not eligible for that service program, and the power nap function is already turned off.

Do you perhaps know from the report what the problem could be?

Thank you.

Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.

<nvme: \"Fatal error occurred>

nVME is the SSD interface, It suggest your panics are caused by a Drive problem.

Uninstall any and all third party Antivirus, Cleaners, Optimizers, VPN, speeder uppers....all known to cause issues.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Call Customer Support  (800) MY–APPLE (800–692–7753)

or on line  https://getsupport.apple.com/

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

Make sure to get a good backup now while you still can if you don't have a current backup. There is a good chance your SSD is about to fail. One of our organization's SSD's just had a Kernel Panic with an "NVMe" error and the SSD failed completely just about five minutes after I began troubleshooting the laptop.

You should always have frequent and regular backups. FYI, it is impossible to recover accidentally deleted data after the Trash has been emptied plus an SSD can fail at any time without any warning signs. You just received a possible warning sign of a pending SSD failure. If you have a 2018+ Apple laptop, then data recovery becomes even more complicated and would require an expensive professional data recovery service to attempt to recover data from the SSD, but the chances of success are extremely poor especially if anything happens to the T2 security chip (which can have its firmware corrupted by an OS update). Plus some procedures to restore macOS to a 2018+ Mac require reprogramming the T2 security chip which will cause you to lose access to all your data if the laptop is not backed up.

To look for possible software issues that may be interfering with the macOS NVMe driver you can run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper.

Try disabling the Automatic graphics switching in the Battery settings.

This has resolved the issue for me (2017 MacBook Pro, Big Sur).