Reset Mac Mini without previous owners Apple ID?
Hi - Newbie here! One of our staff left the company and we want to reset his Mac mini. Problem is he won't provide his Apple ID and password. Can we do a factory reset without these details?
Hi - Newbie here! One of our staff left the company and we want to reset his Mac mini. Problem is he won't provide his Apple ID and password. Can we do a factory reset without these details?
I guess you have to contact Apple support with proof of purchase for that Mac so they might then be able to unlock it. Or again ask/make the former employee to do that. Whichever is cheaper than buying a new Mac...
follow step #7 of > https://support.apple.com/en-us/HT201065
The problem is it has been completely wiped but it is still locked to an Apple ID and we don’t have the password to unlock it.
Reset Mac Mini without previous owners Apple ID?