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Apple Watch series 6 Digital Crown does nothing work

Out of nowhere, the Digital Crown on my watch stopped working. I tried every solution for this problem to no avail. I went to the Genius Bar and they said it was a hardware issue and would cost $399 to fix because I did not have Apple Care Plus?! This watch was a gift from last Christmas and a little over a year old. I’m so disappointed and frustrated. Just can’t afford to fix it. Anyone else have this happen?

Posted on Apr 14, 2021 8:15 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2021 9:10 AM

Just out of curiosity, does it not work when you press it or turn it or both? If you tried the steps in the 'Clean and dry the Digital Crown' section of:

How to clean your Apple Watch - Apple Support

and it still doesn't work then it probably is a hardware problem and I'm not sure there is anything you can do other than get it repaired. For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support



3 replies
Question marked as Top-ranking reply

Apr 14, 2021 9:10 AM in response to OntheGoMom15

Just out of curiosity, does it not work when you press it or turn it or both? If you tried the steps in the 'Clean and dry the Digital Crown' section of:

How to clean your Apple Watch - Apple Support

and it still doesn't work then it probably is a hardware problem and I'm not sure there is anything you can do other than get it repaired. For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support



Apple Watch series 6 Digital Crown does nothing work

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