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brinsupp Author

Level 1

4 points

Printer driver software

I have an iMac with macOS Big Sur version 11.2.3 installed and am attempting to reconnect this to my HP Officejet Pro 8600 printer/scanner. The printer worked fine until very recently and still appears to be connected to my wireless network, but it has now stopped printing or scanning. Moreover, having gone through System Preferences and removed the printer/scanner from the list, it will not add back. After following all the set-up procedures I now receive a message stating "Unable to verify the printer on your network". Any advice please?

iMac Line (2012 and Later)

Posted on Apr 14, 2021 10:26 AM

Top-ranking reply

cp from OH

Community Specialist

Posted on Apr 15, 2021 11:09 AM

Hey there, brinsupp.

Welcome to the Apple Support Communities. Being able to print is important, so we can understand why you’d want to resolve this issue.

Is your printer software up-to-date? Update printer software on Mac

Are you using these steps to connect the printer? Add a printer on Mac

We hope this helps! Don’t hesitate to reach out if you have questions.

All the best.

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Printer driver software

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