since a while, my macbook air (early 2015) shuts itself off randomly all the time - no matter what application is running. I didn‘t find any solution so far and as an amateur I am getting really out of depth here.
how could this be fixed and, even as important, what could the inital problem be?
MacBook Air 13″, macOS 11.2
Next time you turn on computer and connected to charger - Go About this Mac >> System Report. Scroll down to Battery. In the right pane - is there any messages about " Service this Battery " and how many Full Battery Cycles appear. Batteries will last only so long before they can not supplied reliable Power to the Computer. This 2015 MBA is 6 years old and ht e battery may need replacements. Setup an Appointment with an Apple Authorized Repair Centre
Next time you turn on computer and connected to charger - Go About this Mac >> System Report. Scroll down to Battery. In the right pane - is there any messages about " Service this Battery " and how many Full Battery Cycles appear. Batteries will last only so long before they can not supplied reliable Power to the Computer. This 2015 MBA is 6 years old and ht e battery may need replacements. Setup an Appointment with an Apple Authorized Repair Centre
Hello, katharinasunshine. Thank you for posting to the Apple Support Communities. You’ve come to the right place for help with your Macbook Air.
We understand that you have noticed your Mac powering off or restarting automatically while you use it. Something like this could be caused by several factors and we’re happy to help you research any possible solutions.
To start with, we have a list of suggested troubleshooting steps to use first. Please read over the following Apple Support help article and complete each step listed:
If your Mac restarted because of a problem - Apple Support
We can help you more if you continue to notice the same issue after completing the steps from the article above.
It would be helpful to know how your Mac operates while started in safe mode. Using safe mode can help us isolate this issue to either software, or a hardware cause. The following article explains how to use safe mode with your Mac:
How to use safe mode on your Mac - Apple Support
We look forward to your reply and to helping you more with this issue.
Cheers!
Hej Less,
unfortunately, none of this works.
whenever my macbook shuts itself down, it doesn‘t restart again, but stays off.
So i am really irritated about that.
the thing is, that i always have it plugged in, as soon as it should run on battery, it dies (although battery appears full).
all the best
katharina
I‘ve just checked, it says that its fully charged, there were 519 cycles and the battery condition is „good“.
I am guessing its the battery.
i see when i can get i changed!!!
My macbook Air 2015 crashes randomly all the time. How can i fix this?
