You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I got this iPad second-hand I can’t activate it because it’s saying I have to enter the Apple ID that was used to set it up what if I don’t know the owner or can’t get in contact with the owner?
[Re-Titled by Moderator]
Expanding upon comments of others...
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Expanding upon comments of others...
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.
Sadly, you've been had. If you can't get your money back, recycle the device responsibly. You can't bypass activation lock. Apple won't help you bypass activation. We can't help you bypass activation lock.
Read this user tip about buying used IOS devices --> The All Too Common SAD Reality of Buying … - Apple Community
Sorry for the bad news, but I agree with kb1951. Your device has what's called 'activation lock' which cannot be removed without the original proof of purchase. I would request a refund from the seller if they cannot provide this for you.
Without that information, it is useless to you. Recycle it and buy one you can use.
Then you won't be able to activate it; the activation lock is an anti-theft measure. If applicable, ask the people running the website or store you bought it through for a refund.
(196086)
Just recycle it responsibly.
Can't activate a second hand iPad
