Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery acting weird?

I have iPhone 11. My battery occupancy says 84% and requests service.


So of course, I did some investigating.


My phone drops from 100% to 20% within minutes (5-10) but if I hard reset it, the battery jumps up to around 80% or something— what I would’ve guessed it should be at. This has happened continuously and I’ve had no luck fixing it.

iPhone 11 Pro, iOS 14

Posted on Apr 14, 2021 8:54 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2021 6:46 AM

Kellerette wrote:

I have iPhone 11. My battery occupancy says 84% and requests service.

Its it's saying you should get the battery serviced, that's what you should do.


Genius Bar Reservation and Apple Support Options - Apple

2 replies

Battery acting weird?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.