You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iTunes and App Store is disabled please help me enable it

My iTunes and App Store is disabled and I need help fixing it.

iPhone 12 Pro Max, iOS 14

Posted on Apr 14, 2021 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 14, 2021 9:08 PM

According to If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Top-ranking reply

Apr 14, 2021 9:08 PM in response to Roya1000

According to If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

My iTunes and App Store is disabled please help me enable it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.