Unlock my phone

I need to unlock my iPhone 12 to be able to use it with a different carrier. I called my carrier and they said it’s already unlocked.. but it’s not!

iPhone 12

Posted on Apr 15, 2021 1:25 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2021 1:42 PM

Click on the link to read Apple's support article on "How to unlock your iPhone for use with a different carrier" - http://support.apple.com/HT201328 - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.


This isn't something Apple can do. You'll have to work with your carrier to resolve the issue.

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Question marked as Top-ranking reply

Apr 15, 2021 1:42 PM in response to Mikeymaner

Click on the link to read Apple's support article on "How to unlock your iPhone for use with a different carrier" - http://support.apple.com/HT201328 - Only some carriers offer the ability to unlock iPhone for use on any carrier. Follow the instructions in this article to unlock your iPhone.


This isn't something Apple can do. You'll have to work with your carrier to resolve the issue.

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Unlock my phone

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