HELP PLEASE - I've been trying to open .tiff files since I updated to macOS BigSur. - lamen language only please
I ask this be responded to in a language a person that is NOT into coding, programming or an I.T. type user. I am an employee, I love using my MAC verses PC. I upgraded to BIGSUR, I always wait a while when the newest update comes out, because I don't want to be one of the first few that have to discover all the bugs and issues because I lack patience when it comes to finding issues and no quick simple fix. -
I have tried every suggestion I comprehend on these forums and I am unable to get the .tiff files to work. I've tried several different browsers, I've tried the download, upload, the drag and drop. It is a .tiff file that I locate online from a website that I need for my job, and to convert to a .pdf, using preview. WHAT other lamen terminology is out there for other suggestions. I've considered the specific file to be corrupted with an issue, but it's not just one, it's all.
Thanks and I hope no one takes offense to my request to speak in lamen terms, as I do not have the knowledge of IT people nor the patience.
iMac 21.5″ 4K, macOS 11.2