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I’ve noticed that there is a small black spot on my 2019 Macbook Pro screen. It’s not on the external surface but it’s inside the screen. Could it be a dead pixel? I’ve attached a picture of it below. The spot is right above the cursor.
JulianMatthew wrote:
I’ve noticed that there is a small black spot on my 2019 Macbook Pro screen. It’s not on the external surface but it’s inside the screen. Could it be a dead pixel? I’ve attached a picture of it below. The spot is right above the cursor.
https://discussions.apple.com/content/attachment/14d4a66a-37c2-4aae-9be1-f81e6824ad64
Looks like a dead pixel.
Nothing you can do here, unless out of pocket....
unless it it is a brand new purchase then you have a limited 14-dyas for a full refund or exchange.
Apple will only address a "cluster of dead pixels" otherwise they see it as a non-issue and not covered by warranty.
if in doubt:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Unremovable black spot on my screen
