You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Using a gift card

Purchased an apple gift card to play candy crush on iPad redeemed the gift card but cannot get it to purchase on the game keeps saying I have to update payment method when I go there the gift card is there with the amount on it tried to sign out of Apple ID on devices still cannot purchase with gift card what do I do


Posted on Apr 16, 2021 7:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2021 8:05 AM

See this support article:--> What type of gift card do I have? - Apple Support


If your gift card is okay to make in-app purchases, check these options:

Settings>ScreenTime>Content&Privacy Restrictions>iTunes&App Store Purchases... the first 3 options should be set on "Allow". When done, restart your device.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 16, 2021 8:05 AM in response to hkwamjrei

See this support article:--> What type of gift card do I have? - Apple Support


If your gift card is okay to make in-app purchases, check these options:

Settings>ScreenTime>Content&Privacy Restrictions>iTunes&App Store Purchases... the first 3 options should be set on "Allow". When done, restart your device.

Regards

Giulio

Using a gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.