Airplay 2 streaming of subtitles from iPhone to TV

Recently I bought a TV (Samsung QE55Q90R) with Airplay 2. Because I like opera, in some cases, I have to stream it from my iPhone. Video and audio works fine but not the subtitles. On my iPhone, subtitles are correctly shown but on my TV screen there are no subtitles. It seems that this an old problem but I have some hope that this is solved in the meantime?

Posted on Apr 16, 2021 8:13 AM

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3 replies

Apr 21, 2021 5:40 PM in response to OS10.4.ACCOUNTS

Hello OS10.4.ACCOUNTS, Thanks for letting us know. You mentioned that it is not possible to turn subtitles ON or OFF on your Samsung QE55Q90R. This leads us to believe that subtitles are not supported on your TV which could be why you’re unable to see them. With that being said, have you tried using AirPlay to mirror your iPhone’s screen? If not, please give that step a try, and let us know if you’re able to see the subtitles that are on your iPhone appear on your TV screen.


Use AirPlay to stream video or mirror your device’s screen

Thanks for using the Apple Support Communities. Cheers!

Apr 17, 2021 11:38 AM in response to OS10.4.ACCOUNTS

Hello OS10.4.ACCOUNTS,


Thanks for reaching out to us for support. We would love to help you. When you have a free moment, can you please tell us when you first encountered this issue and if it is reproducible every time? Also, have you tried adjusting the settings on your Samsung QE55Q90R to see if your subtitles are turned on? 


If you haven’t, please give that step a try followed by testing, and let us know if you’re still experiencing the same issue. 


Thanks for using the Apple Support Communities.


Cheers!

Apr 21, 2021 10:33 AM in response to sterling r

Thanks for your reply. The mentioned problem exists since the beginning when I bought the Samsung QE55Q90R early this year 2021.

  • The problem is reproducible.
  • At my Samsung QE55Q90R it is not possible to turn subtitles ON or OFF. There is a message: this function is not available.
  • Two Websites were used for testing purposes: play.wiener-staatsoper.at and operavision.eu. In both cases subtitles don't appear.

Thanks in advance for your help and have a nice day. Bernd

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Airplay 2 streaming of subtitles from iPhone to TV

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