I already have an Apple ID that ends in msn.com. I want to add an iCloud email address, but my phone or my iMac, won't allow it. I keep getting the error message on my phone "Problem turning on Mail", but I have followed the instructions and its email was on when I was creating the iCloud address.
iPhone 12
Hello AddingiCloudaniCloudEmail!
From your post we see you are trying to add an iCloud email to your Apple ID. We are happy to help look into this! To start, make sure you follow all of the steps listed here: Create an email address for iCloud Mail. If the issue continues we recommend trying another device or updating the one you are using: Update your iPhone, iPad, or iPod touch.
Have a great rest of your day!
Adding an iCloud address, on top of msn Apple ID
