Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Cannot Send Mail"

"Cannot Send Mail

The user name or password for ****@aol.com is incorrect"


[Edited by Moderator]

Posted on Apr 16, 2021 11:46 AM

Reply
Question marked as Best reply

Posted on Apr 16, 2021 11:50 AM

Start by deleting the AOL account, restarting your phone, and adding it back. If you have 2 factor authentication on your AOL account you will need to generate an application specific password to use the built in mail app. Alternatively, download the AOL Mail app from the App Store, which can use your regular password and 2 factor authentication.

2 replies
Question marked as Best reply

Apr 16, 2021 11:50 AM in response to Teri the math tutor

Start by deleting the AOL account, restarting your phone, and adding it back. If you have 2 factor authentication on your AOL account you will need to generate an application specific password to use the built in mail app. Alternatively, download the AOL Mail app from the App Store, which can use your regular password and 2 factor authentication.

"Cannot Send Mail"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.