Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant send e-mail says user name or password incorrect

cant send e mail user name and password incorrect

iPhone 8 Plus, iOS 15

Posted on Feb 26, 2022 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2022 1:32 PM

That means exactly what it says. In your outgoing mail settings (SMTP settings) either you don’t have a user name and password, or one or the other is incorrect. Outgoing mail and incoming mail are separate operations, and each must be set up individually.


The easiest way to fix it if the account is an IMAP or Outlook account (go to Settings/Mail/Accounts and tap on the account to see), just delete the account, restart your phone and add the account back.


For a POP3 account you will have to go to the same place and edit the outgoing mail server settings.

2 replies
Question marked as Top-ranking reply

Feb 26, 2022 1:32 PM in response to andydelpozzo

That means exactly what it says. In your outgoing mail settings (SMTP settings) either you don’t have a user name and password, or one or the other is incorrect. Outgoing mail and incoming mail are separate operations, and each must be set up individually.


The easiest way to fix it if the account is an IMAP or Outlook account (go to Settings/Mail/Accounts and tap on the account to see), just delete the account, restart your phone and add the account back.


For a POP3 account you will have to go to the same place and edit the outgoing mail server settings.

cant send e-mail says user name or password incorrect

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.