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My daughters iPhone was stolen and was taken to Mexico. We remotely locked it and reported it stolen, but the status still says "Erase Pending" but it was on at least a few times because I was able to see it in multiple locations in Tijuana. How do I know it was/will be properly erased? Thx
Hello JDiggs76,
We understand that you have questions regarding erasing an iPhone that's gone missing. The erase should occur once the iPhone makes a connection to a network in order to receive the prompt.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
However, "If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device. Instead, file a claim for your lost or stolen device." This is because for the claim to process, it needs to remain linked to your iCloud account while the process is completing.
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Erase Pending on stolen iPhone
