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I can’t get into the App Store. This is a new Apple ID

i get the error message This Apple ID has not been used in the iTunes Store. Tap Review to sign in. When I try to sign in it loops back to the same error screen.

Posted on Apr 16, 2021 4:10 PM

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Posted on Apr 16, 2021 8:18 PM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

1 reply
Question marked as Best reply

Apr 16, 2021 8:18 PM in response to lila0927

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment even if you don't plan on needing to use it. The document 'If you can't remove your last payment method or use no payment method with your Apple ID' mentions "if you're using an existing Apple ID with the App Store for the first time, you must provide payment information," in this link: https://support.apple.com/HT203905


If there is an option to select "Review" or "Continue" , select that and enter valid payment information if required. If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631

I can’t get into the App Store. This is a new Apple ID

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