Unable to update software

If you have an iPad 2nd generation stuck on iOS 9.3.5/9.3.6, your iPad is too old for any more iOS upgrades/updates.

That iPad is from 2011 and is a 10-year old iPad, now, in 2021.

Sorry.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much, MUCH “newer” and less expensive, refurbished used iPad models, from better known, trusted Apple product/device retailers/resellers, locally or on the Web/Internet, capable of running the latest iPadOS versions. There are PLENTY of newer, older iPad models that can run the latest, current versions of iPadOS..

Sorry & Best of Luck to You!

If you're trying to update an iPad 2 to 10 or above, you can't. Otherwise, describe what happens when you try in this thread.

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