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Is there a solution to slow performance on MBP15 2019 when lid closed clamshell?

My MacBook Pro 15 2019 faces major performance slow down when in closed clamshell. My mouse will stutter when hovering over objects it's seriously effecting my workflow. It only occurs when the lid is closed, after weeks of researching there's many with this problem. I've reset SMC and NvRam, deleted the config files, reset the controller. This is extremely annoying that this is still an issue with an expensive machine.


BigSur 11.2.3

2.3 Ghz 8 core intel core i9

16 GB 2400 MHz DDR4

Radeon Pro 560X 4GB

Intel UHD Graphics 630 1536 MB

MacBook Pro 15″, macOS 11.2

Posted on Apr 16, 2021 8:34 PM

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Posted on Apr 27, 2021 7:00 PM

UPDATE:


Big Sur Update 11.3 last night and the problem is gone. No mention of it being a fix, just suddenly fixed with the update. I tested before and after. mouse and performance working just fine in closed clamshell mode.

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7 replies

Apr 17, 2021 7:51 PM in response to zorromiha

Hi zorromiha,


Thank you for posting in the Apple Support Communities. It sounds like you're having some performance issues when using closed-display mode, correct? If so, we would love to help! Are you using an ultrawide or super-ultrawide external display? If you are, please visit the linked information we've provided for you below.


If the supported resolution isn’t available on an ultrawide or super-ultrawide external display connected to your Mac with Apple M1 chip


Please let us know if you have any additional questions. We're always happy to help.


Cheers!

Apr 20, 2021 7:12 AM in response to zorromiha

Thanks for getting back to us, zorromiha!


Let's go ahead and check the requirements and setup, just to be certain everything is as it needs to be to work correctly.


Use multiple displays with your Mac Pro (2019)


If everything is good there, let's continue troubleshooting with the below link.


Get help with video issues on external displays connected to your Mac


Finally, if the issue remains, we recommend reaching out to Apple Support for additional help.


Get Support


Best of luck!

Apr 22, 2021 3:41 PM in response to zorromiha

That's interesting indeed, zorromiha!


Are you using an Apple wireless mouse, or a third-party device?


Even though it seems to only happen when closed, let's go ahead and try the troubleshooting we've linked below.


If your Apple wireless mouse, keyboard, or trackpad isn't working with your Mac as expected


If it is a third party device, you may try checking to see if a driver update is needed from the manufacturer, and checking for interference.


Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue remains after you've tried those things, it may be best to reach out to Apple Support directly.


Get Support


Have a great day!

Apr 20, 2021 10:16 PM in response to chris_g1

HI chris_g1,


Yes my radeon pro 560 and system meet the requirements to run two external monitors in 1080p, and they do so great when the laptop is open and the built in display is live, closed however is a different story primarily mouse lag and stutter whenever hovering around any clickable object on the screen.


I have tried the trouble shooting link you provided to no avail. Like I said when the laptop is open everything runs great. I don't see why that would change when it is closed.

Is there a solution to slow performance on MBP15 2019 when lid closed clamshell?

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