Visa gift card

My friend gave me a used gift card and I entered it while trying to buy in game currency for a game on my phone but it didn’t work so I tried removing it but all it says is “there is an active subscription on this account that requires at least one payment on file” what do I do?

iPhone XR, iOS 14

Posted on Apr 16, 2021 8:29 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2021 8:32 PM

You need to add another payment method.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

1 reply
Question marked as Top-ranking reply

Apr 16, 2021 8:32 PM in response to Carloss1569

You need to add another payment method.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

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Visa gift card

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