You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

Why can’t I download software with my mobile data

iPhone XS Max, iOS 14

Posted on Apr 16, 2021 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2021 8:49 PM

You need wifi or a computer that ideally has Ethernet, as indicated in this document: Update your iPhone, iPad, or iPod touch - Apple Support


Apple doesn't say why but probaby because software updates are very large files and many people's data plans wouldn't allow it. Data connections can also be unreliable and your update might be corrupted and you'd have to download it again.

1 reply
Question marked as Top-ranking reply

Apr 17, 2021 8:49 PM in response to iyerifama

You need wifi or a computer that ideally has Ethernet, as indicated in this document: Update your iPhone, iPad, or iPod touch - Apple Support


Apple doesn't say why but probaby because software updates are very large files and many people's data plans wouldn't allow it. Data connections can also be unreliable and your update might be corrupted and you'd have to download it again.

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.