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Level 1

4 points

Payment was declined

Apple continuously declines my payment. My visa credit card is still working, and there is some money in it. There is no way that Apple could say that payment declination. I can’t download new apps, because my iPhone SE (old) keeps saying “payment declined.” I can’t add new card, because it is the same with the old one. I have updated the old one, it still doesn’t work. Please, help me. Thanks beforehand.

iPhone SE, iOS 14

Posted on Apr 17, 2021 3:40 AM

Best reply

LD150

Level 10

89,853 points

Posted on Apr 17, 2021 3:45 AM

The only option you have in this situation is to contact Apple Support directly. Depending on your region, you may be able to reach them here:

Get Support

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Payment was declined

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