Payment declined

If you already tried (to no avail) all the steps provided in this support article:--> If your payment method has been declined in the App Store or iTunes Store, I suggest that you contact iTunes Store Support Team directly, by using this specific link:--> Apple Support (if you get no help, look at the bottom of the specific link, where you can contact them using "chat" or "phone" options).

Regards

Giulio

A “payment declined” or “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

• Apple is not allowed to accept credit or debit cards in your country
• The card is not recognized in your country
• Insufficient balance or account in arrears
• Account suspended for suspected fraud (not necessarily by you)
• Error in card number
• Wrong expiration date
• Wrong security (CVV) code
• Address in your iTunes account does not match exactly the billing address for the card
• The card was not issued in the country of the iTunes store
• You are connected through a VPN provider that does not terminate in the country of the iTunes store you are connected to.

You may need to contact the institution that gave you the card. They are the one that is declining the transaction, not Apple. Apple is just pushing through the denial. The financial institution should be able to determine why it is being denied.