"There was a temporary problem completing your request. You do not have permission..."

Windows apple music user here. Every time I try to play a song, a warning pops up and says:

"There was a temporary problem completing your request. You do not have permission to access the requested resource.

Try again later."

When I downloaded songs, it stopped doing this, but I don't want to download 2,000 hours of music to my computer. How can I fix this? (I am subscribed to apple music, and the songs that are giving me trouble exist in the apple music domain and not as files within my library)

Screenshot for reference.

Windows, Windows 10

Posted on Apr 17, 2021 8:06 AM

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1 reply

i_rina

Community Specialist

Apr 18, 2021 9:48 AM in response to jimmyjurasek

Hello jimmyjurasek,

Thanks for reaching out to us in Apple Support Communities about receiving an error message when trying to play songs, we're happy to help by looking into this more!

The following support article provides some troubleshooting steps to try for this behavior:

If you have problems playing music in iTunes on PC

If you try all the steps in this article and still have issues, reach out to Apple Support:

Get Support

Hope this helps.

Best Regards.

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"There was a temporary problem completing your request. You do not have permission..."