iCloud Chrome Keychain Extension Bug - "You previously indicated to never save passwords for this website"

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iCloud Chrome Keychain Extension Bug - "You previously indicated to never save passwords for this website"

When using iCloud Keychain extension on Apple websites it says: "You previously indicated to never save passwords for this website." "To change this, remove the entry for this website from your iCloud Keychain and re-login to this website."

Even if I remove apple passwords from keychain or even if i remove and resave them again from iPhone, nothing changes, iCloud seems stuck on that. What can I do?

Continuation of this thread: https://discussions.apple.com/thread/252537622

Posted on Apr 17, 2021 10:44 AM

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Answer 1

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TheConfax Author

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Apr 24, 2021 9:23 AM in response to TheConfax

Update of the update:

SOLVED:

You must log into a Mac, remove all the instances of "never save for this website", then uninstall iCloud for Windows and make sure to CLEAN THE APP DATA before launching when the app is reinstalled (app settings>reinitialize app deleting the data>wait for the confirmation V)

This solved the problem, in case of Apple.com there was an iforgot.apple.com domain registered, which wasn't visible from normal keychain.

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Answer 2

TheConfax Author

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Apr 24, 2021 11:17 AM in response to ThunderSpook

Unfortunately, yes.

Even Apple support said to me that this is intended behavior as you can read below:

https://support.apple.com/guide/icloud/use-icloud-passwords-on-your-windows-computer-mmfeee20145e/icloud

The only way to remove the "never save" behavior is from a Mac PC.

You can do it from iPhone/iPad too, but the problem in my case was that I had another entry with a different domain (so you will probably have that too), and good luck guessing on what domain the password is saved without having access to the full Mac list...

Usual Apple behavior, cannot be fixed without their products.

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Answer 3

May 3, 2021 1:45 PM in response to TheConfax

Just to confirm, I eventually managed to track someone down with a Mac, got them to upgrade it to Big Sur (it doesn't work on previous OS's because Keychain won't sync if you have IOS14) and managed to fix this.

It is a case of the "don't save" records only showing up in Safari on a Mac. I guess I'm not overly surprised, but it's just a shame that they don't fix this. It's clearly a bug.

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Answer 4

Apr 18, 2021 1:37 PM in response to TheConfax

I'm having this same problem.

The entry doesn't exist in Passwords on my iPhone (for me, Facebook and Paypal are the problem)

If I create the entries then the Chrome addon still says it's set to never save.

I tried another method someone suggested which was to create an entry by getting my iPhone to suggest a password and it will auto-create an entry. Still no difference.

If I try to log on to the website it offers to update the password for me, which I let it. Then log out and log back in and it still says it's set to never remember.

Deleted the entry, still says set to never remember.

This must be a bug.

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Answer 5

TheConfax Author

Level 1

35 points

Apr 24, 2021 4:43 AM in response to ThunderSpook

Update: I found a "Never save password" for iforgot.apple.com by logging into a friend's Mac with my account.

Removing it made no difference whatsoever.

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Answer 6

Apr 24, 2021 9:46 AM in response to TheConfax

You’re saying the solution to this is to buy a Mac???

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