I'm able to connect to either my iPhone SE or MacBook Pro, but then it disconnects after a few seconds. I've "reset" the BeatsX, removed the device from both my phone and MacBook, reconnected and it still happens. Other BeatsX devices connect normally to both my iPhone and MacBook. My BeatsX are only about 14 months old. suggestions? is there a way to get BeatsX serviced?
iPhone SE, iOS 14
Hi jleviss,
Thank you for reaching out to Apple Support Communities.
From your post, it looks like you have an issue with your Beats X staying connected to your iPhone and your MacBook Pro. We want to help! This article has the steps to take If you can't connect to your wireless Beats product - Apple Support
To answer your other question, you can get service for your Beats; there is a one-year limited warranty. For further assistance, you can Contact Apple for support and service - Apple Support
Best Wishes!
beats x won't stay connected to iPhone SE or MacBook Pro
