Unknown error occurred (78)

I am trying to update my iPhone 7 in order to retrieve my old pics and I keep getting "unknown error (78)". And I can't find the error on the apple website and I have no idea what to do. Please help.....

iPhone 7, iOS 12

Posted on Apr 17, 2021 4:30 PM

Reply
4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unknown error occurred (78)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.