You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple ID is set to my old phone no which is now not useable

my Apple ID is set to my old phone and Iv forgot my password tried change it but they won’t to send a code to y old phone please help

iPhone 8, iOS 14

Posted on Apr 18, 2021 5:10 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2021 8:42 AM

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option.


Apple ID - Manage            


Apple ID – Forgot Password          


If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.    



1 reply
Question marked as Top-ranking reply

Apr 18, 2021 8:42 AM in response to Dianehall

If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option.


Apple ID - Manage            


Apple ID – Forgot Password          


If you have 2 Factor Authentication enabled, you can use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.    



My Apple ID is set to my old phone no which is now not useable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.