You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Apple ID and password can’t remember it

My son broke his phone and doesn’t remember his Apple ID or password need help getting it so we can send in the old phone

iPhone XS

Posted on Jul 8, 2021 7:47 AM

Top-ranking reply

Level 10

730,685 points

Posted on Jul 8, 2021 7:54 AM

Check his web browser's autofill entries, or use Apple's iForgot service, or contact their Account Security team, or if you've encountered the activation lock, tell the iPhone's original owner to click here and submit an unlock request.

(201276)

View in context

Similar questions